The platform provides for automated alerts that empowers any organization to invite its customers just in time
Generate Additional Revenue
Interesting commercialization opportunities on web and mobile interfaces of virtual queue management systems.
Attract more customers
Efficient allocation of available services along with prompt service will automatically yield in increased customer traffic
Reduce employee work load
The automatic alerting system helps improve customer service while reducing front desk employee Works load.
Utilize infrastructure more efficiently
Any service that results in decongestion of waiting areas or parking slots will immediately release valuable real estate
Reduce cross infection rates
Any service that reduces the number of patients waiting and time they wait has a tremendous impact in reducing hospital acquired pneumonia etc
Enhance Customer Satisfaction
It is a fact that customers love any establishment that serves them promptly (even if this is accomplished by reducing their perceived wait time).
SMS and online marketing
The strong 1:1 communication channels established with each and every customer opens up new avenues for companies to effectively market their services.
Features
Reminders customers and automatically refills no shows and cancellations
Powerful analytics Data is captured to analyze business flow , trends and patterns
Customized Solutions Personalizing the software according business rules and operating procedures.
Easily Accessible Users only need a web browser and internet connection to access NoQ
Cost effective Pay as you go subscription model, no onerous CAPEX
Real time 2-way Contact Automated alerts and reminders to doctors on appointments and queue status
Automated Payments online payment & validation = accurate billing and collections
Seamless Blending various priority schemes can be blended as per institutional requirements
Multi channel Appointment scheduling via – SMS, Mobile app, Phone, IVR, web, kiosk etc
Hosted Subscription model – No expensive Hardware to buy